Category Archives: 新闻公告

Scheduled Live Chat Upgrade Notice

Written on January 16, 2026 at 9:45 am, by

Dear Valued Client, We would like to inform you that PU Prime will be conducting a scheduled upgrade of our Live Chat system on 17 January 2026, 10:00 hrs. (GMT+2) to 17:00 hrs. (GMT+2), to enhance our system performance and deliver an improved support experience as follows: During the Live Chat upgrading period, Live ChatContinue Reading

Upcoming Weekly Adjustment on Index Dividend Notice

Written on January 16, 2026 at 7:51 am, by

Dear Valued Client, Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date. Please refer toContinue Reading

Server Upgrade Notice

Written on January 15, 2026 at 8:43 am, by

Dear Valued Client, PU Prime will be upgrading its MT4/MT5 servers starting from 17 January 2026 00:00 hrs. (GMT+2) until 02:00 hrs. (GMT+2). Access to MT4/MT5 accounts, PU Prime App and PU Copy Trading will still be available during the server upgrading period. However, all orders of the affected products will not be executed duringContinue Reading