Latest News

Dear Valued Client,

Please be advised that the MT5 PUPrime-Live Access Server will undergo an upgrade at End of Day (EOD) on 22 August 2025 24:00 hrs. for 10 minutes to further enhance competitiveness and improve the trading environment.

Important Notes:

• This upgrade applies only to the MT5 PUPrime-Live server.
• Clients with MT5 PUPrime-Live accounts may experience intermittent connection or refresh issues after the upgrade.
• If client encounter connection issues, please update or reinstall the MT5 App via our official website: https://www.puprime.com/mt5/

We strongly recommend that clients with MT5 PUPrime-Live accounts properly manage their positions, ensure sufficient funds are maintained, and trade with caution during this period.

If you have any questions or require further assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone: +248 437 3105..

Dear Valued Client,

Please be advised that the Swap Fee Percentage of all US Shares CFDs will be optimised from 25^th August 2025 to further enhance competitiveness and improve the trading environment.

Please refer to the table below for adjustment:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note that the above data are subject to changes from time to time. Kindly refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or Phone +248 437 3105.

Dear Valued Client,

We would like to inform you that MT5 Japan Shares CFDs will be placed under Close-Only mode starting 21 August 2025 and expected to be delisted from the tradable product list on 28 August 2025.

Please refer to the table below outlining the schedule dates:

Important Note:

• –

  As MT5 Japan Shares CFDs have been set to Close-Only mode, no new positions can be opened from 21 August 2025 onwards.

• –

  Clients holding MT5 Japan Shares CFDs positions are recommended to close their positions before 28 August 2025 to avoid forced liquidation upon delisting.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

PU Prime will be conducting scheduled MetaQuotes server optimisation in line with MetaQuotes’ requirements for all brokers. This routine optimisation will take place every Sunday at 03:47 (system time) and is expected to last approximately 10 minutes to reduce server load and enhance overall platform stability.

Important Note:

• Affected platforms: PU Prime App, MT4 and MT5
• During the optimisation period clients may experience temporary trading interruptions such as unable open, close, or modify orders, or brief disconnections from the servers.
• This is a fixed routine optimisation, not an abnormal event and is intended to ensure optimal system performance.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.